We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, billing address, and shipping address when you place an order.
• Payment Information: We collect your payment information for billing and shipping purpose only. For customised products, full payment is required in advance.
• Usage Data: Information about how you use our website, such as your IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process your orders and manage payments.
• Customer Service: To respond to your inquiries, support requests, and improve our services.
• Marketing: To send you promotional materials, newsletters, and other communications if you opt-in to receive them.
• Website Improvement: To analyse usage and improve our website and services.

3. Payment Processing

For ready-made products, we offer a post-paid option. In contrast, all customized orders must be prepaid in full at the time of order placement. We use secure payment processing methods to protect your financial information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in fulfilling orders, processing payments, or providing customer support.
• Legal Authorities: If required by law or to protect our rights and the safety of others.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information and request corrections.
• Withdraw consent for us to process your data.
• Request the deletion of your personal data, subject to legal obligations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

8. Contact Us

RhinoTrends
Email: support@rhinotrends.com
Phone: +91 8617834296
Address: Satyen Bose Road, Siliguri, Darjeeling – 734011, West Bengal

Thank you for choosing RhinoTrends.